The Trusted Resource for Retirement Living
Useful Links
There are many places you can find information.
If you or family members have internet access, there is a great deal of useful material available online.
Only some of the many internet websites covering retirement housing, accommodation and aged care issues are listed here.
Aged Care
My Aged Care
Website: www.myagedcare.gov.au
Telephone: 1800 200 422
Aged Care Assessment Teams
Website: www.myagedcare.gov.au
Telephone: 1800 200 422
Aged Care Complaints Investigation Scheme
Website: www.agedcarecomplaints.govspace.gov.au
Telephone: 1800 550 552
Aged Care Standards and Accreditation Agency
Website: www.accreditation.org.au
Telephone: 1800 288 025
Centrelink Assets Assessments for Aged Care
Website: www.humanservices.gov.au
Telephone: 1800 227 475
Commonwealth Respite and Carelink Centre
Website: www.carersnsw.asn.au
Telephone: 1800 052 222
Department of Health and Ageing
Department of Veterans’ Affairs Assets Assessments for Aged Care
Website: www.dva.gov.au
Telephone: 13 32 54
Carers and Respite
Commonwealth Respite and Carelink Centres
Website: www.carersnsw.asn.au
Telephone: 1800 052 222
National Aged Care Advocacy Line
Telephone: 1800 700 600
Please note that the number may not be available from mobile phones and in some capital cities.
Alternatively contact Department of Health on (02) 9281 3600
Veterans’ Home Care Assessment Agency
Website: www.dva.gov.au
Telephone: 13 32 54
Consumer Protection
Australian Competition and Consumer Commission
Website: www.accc.gov.au
Telephone: 1300 302 502
Australian Securities and Investments Commission
New South Wales Department of Fair Trading
Website: www.fairtrading.nsw.gov.au
Telephone: 13 3220
Financial Information
Centrelink Financial Information Service
Website: www.humanservices.gov.au/customer/services/centrelink/financial-information-service
Telephone: 13 23 00
ASIC's MoneySmart
Website: www.moneysmart.gov.au
Telephone: 1300 300 630
Government Departments and Agencies
Centrelink
Website: www.humanservices.gov.au/
Telephone: 13 23 00
Department Fair Trading NSW
Website: www.fairtrading.nsw.gov.au
Telephone: 13 32 20
Department of Human Services
Website: www.humanservices.gov.au/
Telephone: Click here for enquiry phone numbers
Department of Social Services
Website: www.dss.gov.au
Telephone: 1300 653 227
Department of Health
Website: www.health.gov.au
Telephone: 1800 020 103
Department of Housing NSW
Website: www.housing.nsw.gov.au
Telephone: 1300 468 746
Department of Veterans’ Affairs
Website: www.dva.gov.au
Telephone: 13 3254 or 1800 555 254
Seniors Card
Website: http://www.seniorscard.nsw.gov.au/
Telephone: 13 77 88
Guardianship Tribunal
Guardianship Tribunal (NSW)
Website: www.gt.nsw.gov.au
Telephone: 1800 463 928; 02 9556 7600
Information Services for Seniors
Alzheimer's Australia (NSW)
Website: www.nsw.fightdementia.org.au/
Telephone: 1800 100 500
DPS Guide
Website: www.agedcareguide.com.au
Telephone: 1300 186 688
The Caravan Camping & Touring Industry & Manufactured Housing Industry Association of NSW Ltd
Website:http://www.caravan-camping.com.au/home/
Telephone: 02 9615 9999
Seniors Housing Online
Website: www.seniorshousingonline.com.au
Telephone: 02 4963 1625
Seniors Information Service
Website: www.seniorsinfo.nsw.gov.au
Telephone: 13 77 88
The Aged Rights Service (TARS)
Website: www.tars.com.au/
Telephone: 1800 424 079
YourLifeChoices
Website: www.yourlifechoices.com.au/
Public Trustees
NSW Trustee and Guardian
Website: www.tag.nsw.gov.au
Telephone: 1300 364 103
Publications
"Accommodation Choices for Older Australians and Their Families"
" Seniors Guide to Consumer Rights in NSW"
"Seniors and Care Guide - Sydney Metro North"
"Seniors Directory - Combined Warrigah, Pittwater and Manly Councils"
"Seniors Information Publications - NSW"
Retirement Village Information
Property Council - Retirement Living Division
Website: www.rva.com.au
Telephone: 1800 240 080 to contact the office near you.
Residents Association NSW & ACT (RVRA)
Website: www.rvra.org.au
Telephone: 1300 787 213
Reverse Mortgages
Senior Australians Equity Release Association of Lenders (SEQUAL)
Website: www.sequal.com.au
Telephone: 02 9858 1179
Seniors Organisations
Association of Independent Retirees
Website: www.independentretirees.com
Telephone: (02) 6290 2599
Combined Pensioners and Superannuants' Association
Website: www.cpsa.org.au/
Telephone: (02) 9281 3588
Council on the Ageing (COTA) Over 50s
Website: www.cota.org.au
Telephone: NSW: 02 9286 3860
Greypath
Website:www.greypath.com
National Seniors Australia
Website: www.nationalseniors.com.au
Telephone: 1300 76 50 50
Older Woman's Network
Website: www.ownnsw.org.au/
Telephone: 02 9519 8044
RSPCA NSW - Pets of Older Persons (POOPS)
Website: www.rspcansw.org.au
Telephone: (02) 9770 7555
Residents Association NSW & ACT (RVRA)
Website: www.rvra.org.au
Telephone: 1300 787 213
You and Widowhood
Website: www.youandwidowhood.org.au/
Telephone: Judy Keller M: 0419 283 383
Volunteering Australia
Website: www.volunteering.com.au/
Telephone: 02 9261 3600